In this episode of Not Another Marketing Podcast I’m talking to reputation & crisis communication expert Jeff Hahn about dealing with a preventing a social media crisis.
Episode 71
It’s really easy to mess things up on social media even when you’re trying not to. Things can go pear shaped, people can rant and then the CEO jumps on Twitter and makes everything worse!
In this episode of Not Another Marketing podcast I talk to reputation & crisis communication expert Jeff Hahn who has a huge amount of experience guiding brands through reputation issues and problems on social media.
Jeff has a new book out called “Breaking Bad News: 12 Essential Crisis Communication Tools” that almost acts as a guide for brands dealing with crisis communication. It’s a great read for any brand or social media manager. Check out the website for more information on how to get hold of a copy.
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